Frequently Asked Questions

DELIVERY

What Delivery Methods Are Available?

We ship through land using bike or car to your location. Our delivery time is within a day, depending on where you reside in Abuja.

Do You Deliver Internationally?

For now, we can only deliver to buyers within Nigeria

How Long Will It Take To Get My Package?

Our delivery time is within a day for those residing in Abuja.

PAYMENT

What Payment Methods Are Accepted?

We have Two methods of payment. 1. Instant Payment: this is when you make payment with your credit card or ussd before the arrival of the product. 2. Payment Upon Delivery: This is when you make payment upon receiving the product.

Is Buying On-Line Safe?

Yes! buying online is safe with us because Our website uses secured transfer protocol (HTTPS) and we also maintain strong security on our website, which protects our customers.

Order & Retunrs

How do I place an Order?

You can place order through our website here. simply click on shop, then click on the product you would like to buy. Click on add to cart. After adding to cart, click on your cart and proceed to check out. On the check out page, you will see where you can select the quantity of your choice. Once the quantity is selected, the system will automatically calculate the total cost of the selected items. Click on proceed to check out. You will be taken to a place to enter your information. Once done, an invoice will be generated and sent to your email depending on the payment method selected

How Can I Cancel Or Change My Order?

You can cancel your order by sending email to us with your id number. Requesting for Order cancellation.

Do I need an account to place an order?

NO, You do not need an account to place order with us. You can just visit our website and place your order and your order will be processed and delivered shortly.

How Do I Track My Order?

You can track your order by clicking on the track your order page on our website and entering your order id for tracking.

How Can I Return a Product?

Yes, You can return a product If what you ordered is not what you got. But Kindly take note of the following: All returns must be initiated within a day from the delivery date. All returned items must be in good and unused condition with all original tags and labels attached Note: 1. All Item must be unused and Originally packed intact 2. Return Available in Abuja Only RETURN PROCESS To return an item, place the item in its original package and ship to the following Address : Suit 14A Park Road by Demonstration Junction, Gwagwalada, FCT Abuja 902101, Nigeria Note: You will be responsible for the return charge
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